Every once in a while something happens that just floors me. Often I think I've seen just about every cheap-trick in the book and know all the ways people are a bit odd. A recent exchange showed that I've still got more to learn. The story starts some months back when an organization asked me to work on their website. For a multitude of reasons the group was not happy with the site they had and couldn't get satisfaction from the process they were using. Read more about Organizational web-mastering