Macintosh

Apple Macintosh

Benefits from the OS X 10.6.4 update

Apple Mail ApplicationMurphy's law and it's corollaries dictate that not only will things that can go wrong will go wrong, but they will do so at the least possible convenient time. Thus it was that at the end of April as I was getting ready to transition to a few months of full-time travel Apple's Mail app decided to head south. The main symptom was an incredible use of memory. I could launch Mail and a short time later not only would all 8GB of RAM in my machine be swallowed up but it would be using 20GB more on disk for swap space. All and all a totally unusable situation.

Cars with WiFi

Dave Winer muses today on the possibility of cars with WiFi. I'm not sure I'm wanting to wait for the auto makers to figure this one out. His post expresses a thought I've had for a while. Our cars need to be able to connect to our houses and to other Wifi networks we might see along the road. Now with some tools like USB cable modems the possibility of being connected in more places is even possible (though doing much music syncing on EDGE would be slow).

Several folks have already done modifications to put Mac minis in cars. We already know that these little computers can drive the car on their own so why not expect a complete data system. At the end of the day I'm thinking I'd rather have an after-market system that easily plugs into the car over a system that comes with the car. The Prius has a great GPS but since it doesn't interface with the systems I use it is less useful than it could be. While an interface would make it more useful, it would still be yet another system and type of system to figure out how to integrate.

Sick MacBook

We have a sick MacBook on our hands. Fortunately (we hope) it is not the dreaded restart problem that some have had. Rather the cause is a battery issue where the battery is not recognized after it was fully drained and the computer left unplugged overnight.

Of course this is probably a decent time for it to break because the only thing we'll miss is yet another post about Google buying You Tube.

Moving on

Mac Slash writes about evidence Apple is dropping G3 Server support and speculates on the possibility of Apple ending G3 client support. They wonder whether people left behind will possibly not buy Apple computers again.

Two responses come to mind. First there are Apple users who are still upset that the operating system isn't OS 9 anymore. Second, it is not like users stuck with only OS X 10.4.7 are in terrible shape... having a modern operating system on a computer that's nearly a decade old. Certainly some were purchased only 5 years ago, but in computer years 5 years is a darn good run.

About age or tradition

Daring Fireball writes about the reasons people who, in spite of dissatisfaction with Windows, won't switch to Macintosh. The article debunks some omnipresent myths such as the idea that Macintosh is more "locked in" to Apple than the Wintel platform is to Microsoft. A footnote suggests the iPod effect may have to do with "young people who haven't yet matured to the age where they're overly fearful of veering from the familiar. "

Possibly. But I'm not buying wholesale. I think there is another big difference between the lack of maturity to place where the familiar is uncomfortable. Rather it seems that teens today have a greater comfort level with various types of technology. Much more than those of us passing the three-decade mark, those of the next generations encounter a lot more technology a lot sooner in life. Along with a greater familiarity comes a much greater comfort in figuring out how different technology works.

A second important shift that accompanies growing up with technology. In older present generations, computers and technology are something new to learn. So much time has been put into trying to learn a few months behind those who created the technology that we've managed to loose site of the fact that our kids and their kids will come to know computers more as we consider mechanical pencils and ball-point pens.

Apple Store dis-service

I haven't blogged about this before hoping it would go away. Today however it became even worse. About six weeks ago I got a new iMac iSight. The computer is great. For the first few weeks it worked fine. Then the DVD drive stopped working. Kaput. Done. So just over two weeks ago it went in to the Apple Store Fashion Show in Las Vegas.

This was the first problem. I'd called Apple Care. They had diagnosed the problem. We were pretty sure what the problem was. I called the Apple Store to see if they had the part in. They patently refused to help save one of their customers a 100-mile drive to a pre-Christmas mall teeming with people. Using the flimsy excuse "what if it's not the optical drive" but a cable or some other part. So we already know that the primary purpose is to make the customer bend to the rules of the shop.

Wednesday night they finally call, as promised, and say the part is in. Today the machine goes in. The 10-minute job of replacing the optical drive, OK make it 40-minutes with extensive testing, will apparently take the store two-days. So they will have the machine back in a week. A week to replace the optical drive component in an iMac G5 - a minor variation on the machine that Apple allows customers to do themselves.

So the new computer that I need to get work done has been inoperable for half the time I've owned it.

Of course I could have saved all this headache by simply buying their Pro Care offering which would have cut the repair time to overnight. What this really means then is that the Apple Store, once a customer has spent thousands on computer equipment, and purchased an extended warranty, is made to wait three weeks for a repair that if I'd pay the extra fee of Pro Care for would be overnight. Somewhere along the line they have failed to take into account the thousands (hundreds of thousands that is) of dollars that have gone Apple's way at my direction over the past few years because we normally avoid just such these tactics.

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