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Tools of the trade: Dropbox

Dropbox logo Over the course of talking to computer users each day I'm consistently amazed at the varied ways we use the same tools. More often than not an exchange ensues where we share our favorite tools and tricks. Here I'll start an occasional series of posts on the tools I use that make the dozen hours a day I'm in front of a screen pass quicker. First up on that list is Dropbox.

Dropbox

At first glance Dropbox is an application that provides a network-syncronized file directory. The rich feature set doesn't disappoint. With everything from a solid web interface to an iPhone app the methods of accessing your directory. It's also possible to upload photos and videos from the iPhone as well as all kinds of files from the web interface.

While there are network file systems that are shared file systems Dropbox is a little different. It runs a small application that watches your local directory and synchronizes any changes to the network. All of this leads to several handy ways of using Dropbox.

Stealing from the airlines

Yesterday there was a story on the news about voice being given to the thought of pay toilets on airlines. Now we're all certainly tired of fees and some airlines, like Southwest, are taking advantage of that to advertise their lack of fees.

An exchange this morning on the flight has me thinking about how we think about the airlines.

Economy Plus

For some background you need to understand Economy Plus. United has implemented this "tween" class. It is basically economy but for a fee you get seats with extra legroom. It costs more and you get something for it. The "extra" amount isn't as much as business class or first class, but it is a higher priced ticket. Generally these sections are the front of the economy section from the exit rows forward.

Gmail as lifesaver

For several years I've been a big user of Google Apps. All my email routes to Google's servers and with the great IMAP functionality I've considered myself fortunate not to need to run email servers much anymore.

A few weeks ago I moved from using the powerful Apple Mail and MailActOn combination to using the Google web interface. While I still sync up with IMAP every day or so and will continue to use Mail both for offline access (though this seems to be coming along in Gmail) and some advanced features like integration with iLife and other apps, Gmail has a few features that Apple Mail can't match.

One of the big features is an addition to the labs tab in Gmail which provides a seemingly simple "Send & Archive" button.

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Bailout advertising goes negative

Low-brow Staples Advertising
Just over a month ago, on December 10, Office Depot announced that they were closing several stores. Hardly the first to succumb a worsening market, Office Depot joined OfficeMax in announcing cuts that will leave additional workers looking for jobs.

The ink had barely dried on Office Depot's announcement when the dinging of my mail program played the new mail sound. There was the email from Staples asking "Will Office Depot closings affect you?" My initial thought was that this was a little bit of a cheap shot but would likely have some useful information. Instead upon opening the email it turned out that Staples was purely spreading fear, uncertainty and doubt. Far from offering solutions and providing information on how Staples might help, the email instead was designed to play on fears that Office Depot's troubles will cause my business to have problems.

Bye Bye Netflix

Today was the end for Netflix. Not to worry the company still exists as far as I know. But we're through. Just over seven years ago we jumped on the movie rental service's subscription. It's been a rocky road in places. Sure they love us when we don't actually watch any movies and they get a $20 bill every month. However when we go through periods where we watch a few movies a day they quickly forget that they've gotten years worth of months where we watched nothing and start rate-limiting us and playing games.

Drupal wins best overall CMS for the second year in a row

For the second year running Drupal won Overall 2008 Open Source CMS Award in the Packt Publishing 2008 Open Source CMS Awards. With many great open source projects and several very good open source content management systems the award is even more meaningful.

"To win the Best Open Source CMS Award two years in a row is quite an achievement for Drupal," said Damian Carvill, Packt Spokesman. "In what were extremely close categories, with high quality finalists, Drupal's strength and power shone through for the judges. Particular praise was reserved for the development team's dedication to improving Drupal alongside building a loyal and passionate community, that has enabled its growth, adoption and advocacy. Congratulations from Packt both to the development team and to the community!"

The magical hour, Acquia launches Acquia Drupal and Acquia Network

Like many in the community my first exposure to Acquia came back in the first part of the year. It was an exciting time for the Drupal community and what we learned at Drupalcon in Boston suggested many great things to come. At the time I was running an independent Drupal development shop. The news that an organization like Acquia was going to come to the Drupal ecosystem was great news. Some had early concerns that Acquia might compete in the site development space. These fears turned out to be ill-founded and the entry of Acquia into the marketspace a great boon for small shops like ours. Now the future held the promise that we could continue to work on the development we were doing and help customers build great sites, while having a solid organization we could hand off day-to-day support on the back end.

From bizarre to absurd

I wrote recently about the terrible G-Technology customer service experience with my G-Drive Mini Triple. After getting it off my mind I figured it would be the last I'd write on the subject. However tonight I'm convinced that there must be a time-sync or time-warp on the thing to go along with the impressive heat sync.

Picking up where the story left off I'd since sent two separate email inquiries about the status of the case. One, two and then three days passed with nary a response. In fact I still haven't gotten a response. I did, however, get a new drive so consider the issue resolved. And then tonight the event leading me to believe there is a hole in the fabric of time around this drive. I received an email from the store that sold the drive telling me my drive shipped today. At least the FedEx number was correct and correctly showed the drive arrived over a month ago.

So I'm cautiously loading the drive with some data. Hopefully it's not gone for good this time.

Kickin' with the Kickstand

Went to my first meeting with Kickstand tonight. A great Boise area group of business owners and innovators. I only managed to meet a handful of the folks in the room but every one of them was quite interesting. The depth and breadth of work going on in Boise is simply fantastic.

Here are the websites of some of the folks I met:

  • http://www.sattlerclothing.com/
  • http://www.neoreef.com
  • http://booklamp.org
  • http://www.intercarve.net

It was a great time to talk to several folks about the power and elegance of Drupal as a tool for building websites. I know it's hard to believe that I would spend the evening talking about Drupal. Thanks to Tech Boise for the Kickstand suggestion.

How business should work

A brief note about how companies should do business. While on a call this afternoon my UPS shipment arrived. A couple of cable/remote releases for the Nikon were to be inside. Unfortunately when I opened the box only one of the two items were inside. Checking the manifest it showed both should have been there. "Oh great," I said dreading the afternoon of phone calls that was about to come. Would they send an inspector to the house for this ten-dollar item, I wondered? How many hours would it take. I punched the numbers in and dreaded what would become of my day. Here's what happened then:

Amazon call center: Can I get your email or order ID?
Me: Sure... and gave her my email address.
Amazon call center: How may I help you today?
Me: Well I just got my box that was to have two items but it has just one was in the box.
Amazon call center: I'm sorry about that which item was missing?
Me: It was the wireless remote the ML-L3. I even took the box apart to make sure.
Amazon call center: OK. I can do two things I can either refund the item or send you a replacement.
Me: I'd like a replacement.

Now at this point I'm pretty happy but still a little sad. I'd ordered the remote in time to have it for the fireworks this Friday and now knew that wasn't going to happen. Would I have to wait for a new one to be manufactured and then shipped via snail?

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